Refund Policy
Your health and safety are our priority. Please review our refund policy regarding supplements and wellness products below.
Damages and Quality Issues
If your order arrives damaged, the seal is broken, or we shipped the wrong item, notify us within 48 hours of delivery at support@vitalcaremarket.com with:
- Order number
- Photos of the product and damage
- Quantity affected
If approved, we will, at our discretion:
- Replace the affected items (subject to availability), or
- Issue a refund for the affected items only
Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns for:
- Opened supplements or vitamins
- Personal care items (skin care, hygiene products)
- Clearance/final sale items
Refund Processing
Approved refunds are issued to the original payment method. Shipping fees are non-refundable except where the error was ours.
Contact
Email support@vitalcaremarket.com for return authorization or questions.